Privacy Policy

At SoapsUniverse, we only collect the information needed to run your account, deliver products, and provide support.

Information we collect

• Account details such as your email address and display name.
• Purchase and order information needed to confirm access to paid products.
• Download activity so we can help with support questions and protect product access.
• Messages you send through support, Discord, or other contact channels.

How we use information

We use this information to provide your account, process orders, give access to downloads, respond to support requests, improve the site, and prevent abuse.

Payments

Payments are handled by our payment provider. We do not store full payment card details on this site.

Cookies

We use essential cookies for login sessions, cart functionality, preferences, and site security. Analytics may be used to understand site performance and improve the experience.

Contact

If you have questions about your data or want help with your account, contact us at support@soapsuniverse.com.