Privacy Policy

At SoapsUniverse, we collect only what we need to run hub accounts, documentation, and support.

Information we collect

• Account details such as your email address, display name, and optional profile avatar.
• Messages you send through support, suggestions, Discord, or other contact channels.
• Usage needed to keep the wiki and site reliable, such as page views for popular docs. Public Discord may also show that someone is browsing the store or docs (display name if signed in, otherwise “a visitor”), without email or IP.

How we use information

We use this information to provide your hub account, respond to support requests, improve documentation, and prevent abuse.

Purchases and payments

Purchases and downloads are handled on the SoapsUniverse store, not on this hub. Payment details and receipts live with that store. For billing questions, use the store's support tools, or get in touch on Discord or through the site if you need help finding the right channel.

Cookies

We use essential cookies for login sessions, preferences, and site security. Analytics may be used to understand site performance and improve the experience.

Contact

If you have questions about your hub data or want help with your account, get in touch on Discord or through the site.